At Dominic Core, we want you to be satisfied with your purchase. If for any reason you are not, please review our refund and return guidelines below.
1. Eligibility for Returns
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Items must be returned within 7 days of delivery.
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Products must be unused, in their original condition, and with all packaging intact.
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Proof of purchase (such as order confirmation or delivery slip) is required.
2. Non-Returnable Items
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Items that have been used, damaged after delivery, or altered in any way cannot be returned.
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Certain personal-use items may not be eligible for return due to hygiene reasons.
3. Refunds
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Once we receive and inspect the returned product, we will notify you about the approval or rejection of your refund.
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Approved refunds will be issued through the original payment method (in this case, by cash refund upon collection or exchange).
4. Exchanges
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If you receive a defective or incorrect item, we will arrange an exchange at no additional cost.
5. How to Initiate a Return
To start a return, please contact us at [email protected] with your order details and reason for return. Our team will provide instructions for the return process.